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Mohanlal S Mithaiwala-Regal Sweets

Disclaimer Policy

Disclaimer Policy

A disclaimer may specify mutually-agreed and privately-arranged terms and conditions as part of a contract; or may specify warnings or expectations to the general public (or some other class of persons) in order to fulfill a duty of care owed to prevent unreasonable risk of harm or injury. Some disclaimers are intended to limit exposure to damages after harm or injury has already been suffered. Additionally, some kinds of disclaimers may represent a voluntary waiver of a right or obligation that may be owed to the disclaiming.

Disclaimers vary in terms of their uniformity. Some may vary depending on the specific context and parties involved, while other types of disclaimers may strictly adhere to a uniform and established set of formalities that are rarely or never modified, except under official authority.

Website disclaimer covers the following:

  • No warranties
  • Limitations of liability
  • Exceptions
  • Reasonableness
  • Other parties
  • Unenforceable provisions
  • This website disclaimer

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by icehalwa.com and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of icehalwa.com We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, icehalwa.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

 

Cancellation Policy

Icehalwa.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the icehalwa.com marketing team has obtained on special occasions like Rakshabandhan, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • Icehalwa.com does not accept cancellation requests for perishable  eatables like peda,and milk sweets, etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In such an event , we may replace the items delivered subject to an approval by our Q C department, and the item being in an un-opened and re-saleable condition, or process a part or a full refund, on a case to case basis.
  • For such an exchange, the goods delivered will have to be sent to our Head Office at the recipients cost.
  • However, we will pay for the delivery of the exchanged goods to the recipient.
  •  

 

Shipping & Delivery Policy (Products)

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 2 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Icehalwa.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Icehalwa.com is in no way responsible for any damage to the order while in transit to the buyer.

 Payments:  icehalwa.com is proud to use Payment Gateway Name for fast, easy and efficient secure payments. All major credit cards are accepted.

Shipping & Delivery Policy (Services)

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 91-22-26285020/30

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programe adds up the weight of all the units ordered and charges a single delivery fee.

However, the delivery fee is calculated separately when a customer orders  products to different adresses.

The minimum weight taken into account is 500 gms for domestic shipments and 1kg for international shipments. There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.

 

BO Clause

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Contact No: +91-22-26285020 / 30
E-mail Id : regalsweets@rediffmail.com

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